Presented by: Lori Gotlieb – Volunteer Management Expert

Communications is an area that is often misunderstood by many. We communicate in many different ways to different audiences, but do we necessarily focus on what we are communicating, how we are communicating it, what our message is and who our audience is?

This workshop will focus on the different styles of communication and how to best communicate for success.

We will look at communication styles, how others interpret information including those from different generations and best practices to be understood clearly.

We will discuss the pitfalls of communication and when and what form works best for your situation to avoid conflict.

We will also look at how to deal with difficult situations and how to minimize those scenarios.